Getting started入门
What is Chudong?Chudong 是什么?+
Chudong is AI assistant software for live streamers. It adds real-time captions and translation, an AI avatar co-host, smart chat replies, auto highlight clips, and analytics to your existing stream.Chudong 是一款面向主播的 AI 直播辅助软件,可为你现有的直播加入实时字幕与翻译、AI 数字人共播、智能弹幕回复、高光自动剪辑和数据分析等功能。
Which platforms does it work with?它支持哪些平台?+
Chudong works alongside OBS and major streaming platforms including YouTube, Twitch, TikTok, 抖音, and B站. You keep your existing setup.Chudong 可与 OBS 及主流直播平台配合使用,包括 YouTube、Twitch、TikTok、抖音、B 站等。你无需改变现有的设备和流程。
Do I need to pay to try it?试用需要付费吗?+
No. There's a free plan, and paid plans include a free trial — no credit card required to start exploring.不需要。我们提供免费版,付费方案也包含免费试用 —— 起步无需绑定信用卡。
Plans & billing方案与计费
How does billing work?如何计费?+
Paid plans are subscriptions billed monthly or yearly through Stripe. You're charged automatically each period until you cancel.付费方案是按月或按年的订阅,通过 Stripe 收款。在你取消之前,每个周期会自动扣费。
What payment methods do you accept?支持哪些支付方式?+
Major credit and debit cards (Visa, Mastercard, American Express) and other methods supported by Stripe in your region. All payments are encrypted.主流信用卡和借记卡(Visa、Mastercard、American Express),以及 Stripe 在你所在地区支持的其他方式。所有支付均经过加密。
Will the charge appear on my statement?账单上会怎么显示?+
Yes — charges appear as CHUDONG, and you'll receive an email receipt for every payment.会的 —— 账单上显示为 CHUDONG,且每笔扣款都会发送邮件收据。
How do I cancel?如何取消订阅?+
Cancel anytime from your account settings. Your plan stays active until the end of the current billing period and won't renew after that.随时在账户设置中取消。取消后当前计费周期内仍可使用,之后不再续费。
Refunds退款
Can I get a refund?可以退款吗?+
New paid subscriptions include a 7-day money-back guarantee. We also refund duplicate or clearly erroneous charges. See the full Refund & Cancellation Policy.新购付费订阅享 7 天无理由退款保障。对于重复扣款或明显的错误扣费,我们也会退款。详见退款与取消政策。 I see a charge I don't recognize.我看到一笔不认识的扣款。+
AI & privacyAI 与隐私
Is the AI co-host a real person?AI 数字人是真人吗?+
No. The AI co-host and AI replies are automated and clearly labeled as AI. You can review and control what it does.不是。AI 数字人和 AI 回复都是自动生成的,并会清晰标注为 AI。你可以审核并控制它的行为。
How is my data handled?我的数据如何处理?+
We collect only what's needed to run the software and never sell your data or stream content. Read our Privacy Policy.我们只收集运行软件所必需的数据,绝不出售你的数据或直播内容。详见隐私政策。 How do I delete my account?如何删除账户?+
How do I contact support?如何联系客服?+